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  • How do I book a room?
    How to Book 1. Go to Reserve a Room page. 2. Filter the availability of the rooms by clicking the calendar bar and choose your desired reservation date. Also, configure how many people will be booking. Then, click Search. Note: Count your children and infant/s as "Adults" on the filter and the discount for infants will reflect once you send us your details on Facebook Messenger. 3. Once the filter has loaded, choose your desired room by clicking Show Rates and clicking the + button to add that room into Your reservation details on the right side of the page. 4. Click Continue and fill up your information. 5. Click Continue to Checkout once you are done filling out the required information. 6. A pop-up will welcome you for you to review your inputted details. Make sure to read the Payment Procedure. 7. After clicking Pay Now, wait for Your payment is in progress to load then screenshot your reservation details as proof of your reservation. The email sent to you can also serve as proof of your reservation. There instances that Your payment is in progress is not loading up as it should be. Do not worry since you can still view your reservation details in the email that has been sent to your provided email. You can also click the Reservation details button to see your details on the web. Read the 02 question in FAQs - Booking and Payment category for the payment.
  • How do I pay for a reserved room?
    How to Pay Before proceeding to payment, let us confirm if your handpicked reservation date is truly available. Chat us in Facebook Messenger by visiting our FB Page Family World Transhotel & Family World Cabin House. This acts as an insurance to avoid double-booking across various platforms and to ensure that no conflicts will happen monetary-wise. We do our best to keep our system updated to avoid further problems. If everything has been confirmed available, we will send the necessary details for payment, also in Facebook Messenger. The 50% Down Payment will be paid online through BDO and the rest of the balance will be paid upon check-in. Kindly read our Policies in the About section.
  • Can I book multiple rooms at once?
    Yes, you can. Booking multiple rooms usually happens when your group is larger than the maximum capacity of a single room. You can book multiple rooms just by adding a separate room by clicking Show Rates and Add room consequently. Your preferred 2nd room, or perhaps a 3rd and 4th room, will appear in Your Reservation Details.
  • Are pets allowed?
    Sorry but strictly No Pets allowed on premises.
  • Are longer stays allowed?
    Yes, we allow stays for one night to one month at maximum.
  • Is an extension of a reservation possible?
    It is possible, however, not all requests for an extension is approved since there are instances of your reserved being already booked by another guest prior to your request for an extension.
  • What are your operating hours?
    We operate 24/7 to necessitate your needs and provide assistance anytime.
  • What do you sell in the mini-grocery on the 1st floor?
    Snacks, condiments, instant foods, and other grocery items that you may need in the kitchen.
  • Do you have a kitchen?
    Yes, we have. Mishaela Room and Daniel Room both have their own respective kitchen.
  • Do you have a parking space and is it near to the vicinity?
    We do have a parking space and it is free (both garage and the street parking). It is just outside the building.
  • Do you have an elevator?
    Unfortunately, we do not. Our building is only three-storeys high, and you can freely use the stairs.
  • Are cleaning services with respective charges?
    No, cleaning services are free.
  • Are pets allowed?
    I'm afraid we don't allow pets on the premises.
  • How do I get there to the hotel?
    Address: Lot 16, Block 2, Bermuda Hills Subdivision, San Luis Village, Baguio City, Philippines You can find our location by searching "Bermuda Hills Subdivision" on Google Maps. You can search it once you are already at the center of Baguio City since there are instances that the result you may get from searching outside of Baguio city will lead you to an incorrect path/destination or you will travel longer than average. For guest/s coming from Manila, Tarlac, or Pampanga, always take the route Marcos Highway and/or Kennon Road. Family World Transhotel is the first building just after the Guard Gate or Guard House of Bermuda Hills Subdivision.
  • What are the details regarding your Van Services?
    Our van service costs Php 4,000.00. It is a city tour and you can suggest where to go if you have a specific location in mind.
  • Are Public Utility Vehicles (PUVs) accessible?
    You can take public utility vehicles such as jeepneys or taxis to go to our location since the entrance of our subdivision is right along the road. Note: It is an 8-minute drive from our location to Burnham Park, if no traffic is present.
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